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Refund Policy
This Refund Policy applies to all donations for which a tax receipt has been issued. Please consider carefully before kindly donating to Maccabi Canada as refunds will only be issued in case of a valid, verifiable reason and at the discretion of Maccabi Canada.
If donation has been made in error or there is a discrepancy, please contact accounting@maccabicanada.com so that we can make a correction or issue a refund via cheque or credit to the credit card used for the donation. Any tax receipts issued for donated amounts will be voided and new tax receipts will be issued for the corrected donation amount. Tax receipts for fully refunded amounts will immediately become void and invalid.
A request for a refund for any reason must be made within 10 business days from the donation date. Please note that there will be 15 percent service charge on the amount.
When applying for a refund or correction, please email the following (1) a copy of the tax receipt, (2) your name (3) the initial purpose of your donation and amount, and (4) the reason for refund or correction to accounting@maccabicanada.com.
If an athlete withdraws from competing in the Games (European Maccabi Games, Pan American Maccabi Games, Maccabi International Youth Games, and/or Maccabiah) for any reason, all 3rd party donations are non-refundable, all 1st party donations are subject to the following refund policy, specific dates will be published for each event’s individual timeline:
ATHLETE Refund and Cancellation Policy
If an athlete withdraws before First deposit deadline – all money paid by 1st party* donors will be refunded less 12% merchant and administration fees.
If an athlete withdraws between:
*Deposit amounts are outlined in Maccabi Canada’s payment schedule for the games.
We strongly advise that you take travel and cancellation insurance.
Transferring non-refundable funds to other participants
The non-refundable portion cannot be transferred to another participant’s account. Athletes and/or 1st party donors will receive an official donation receipt for the non-refundable portion. First party donors may choose to donate the refundable portion to Adopt An Athlete fund to help an athlete in need, in which case, a tax receipt will be issued for the amount transferred.
Transferring excess funds from athlete’s account to other participants
If an athlete’s account has funds in excess of their participation fee, all 3rd party donations will be allocated to Maccabi Canada’s Adopt An Athlete fund and will be used to help other athletes in need. First party donors may choose to allocate the extra funds towards Maccabi Canada’s Adopt An Athlete fund (and receive a tax receipt), otherwise, the money will be refunded to the payee minus a 12% processing fee. Refunds will be issued after the games by request only. Refunds will not be made post December 31 of the year the receipt was issued .
If you have questions or need further clarification, please contact our office.
PLEASE NOTE:
A 1st party donor in relation to the athlete* is defined as one of the following:
3rd party donors are those not listed above.
*means the athlete is registered to participate in any of the Maccabi games (European Maccabi Games, Pan American Maccabi Games, Maccabi International Youth Games, and/or Maccabiah)
The non-refundable portion cannot be transferred to another participant’s account. Athletes and/or 1st party donors will receive an official donation receipt for the non-refundable portion. First party donors may choose to donate the refundable portion to Adopt An Athlete fund to help an athlete in need, in which case, a tax receipt will be issued for the amount transferred.
If an athlete’s account has funds in excess of their participation fee, all 3rd party donations will be allocated to Maccabi Canada’s Adopt An Athlete fund and will be used to help other athletes in need. First party donors may choose to allocate the extra funds towards Maccabi Canada’s Adopt An Athlete fund (and receive a tax receipt), otherwise, the money will be refunded to the payee minus a 12% processing fee. Refunds will be issued after the games by request only. Refunds will not be made post December 31 of the year the receipt was issued .
If you have questions or need further clarification, please contact our office at accounting@maccabicanada.com
In the case where a sport or a team has been eliminated from the Games by Maccabi Canada or by the Organizing Committee
1. Their donation will be refunded minus 12 percent administration fee, and the tax receipt issued for this donation will be voided.
2. Maintain their donation which will be directed to another athlete in need, and keep the tax receipt.
If an athlete withdraws from competing in the Maccabiah Games for any reason, family members and supporters associated with the athlete may be eligible for partial refund for their travel and/or accommodation arrangements only if those were made through Maccabi Canada.
Travel, accommodation, accreditation, event tickets, clothing and other products and services purchased by supporters through Maccabi Canada are subject to each Games refund policy:
If a sport is canceled by Maccabi Canada and/or Maccabi World Union, Maccabi Canada will not be held responsible for any travel and/or accommodation arrangements not purchased from the Maccabi Canada head office or as a part of the athlete package.
Travel, accommodation, accreditation, event tickets, clothing and other products and services purchased through Maccabi Canada by supporters associated with an athlete whose sport was canceled by Maccabi Canada and/or Maccabi World Union, will receive a full refund for the above mentioned, minus a 12 percent service fee.
Travel, accommodation, accreditation, event tickets, clothing and other products and services purchased by supporters through Maccabi Canada are subject to the following refund policy:
Maccabi Canada is not responsible for any travel and/or accommodation arrangements not made through the Maccabi Canada head office, or are not purchased as a part of the athlete package.
The airfare portion of a withdrawing athlete’s payment cannot be credited or refunded
We strongly advise that you take cancellation insurance.
The initial $40 tryout applicaiton fee is non-refundable under any circumstances.
A processing fee of $35.00 will be charged to any cheques that are returned to Maccabi Canada due to insufficient funds.
3rd Party donations for athletes that withdraw from the games will go to support our Adopt an Athlete program.
All 3rd party donations are non-refundable.
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